Over the Falls Tours
Providing the ultimate in tour and travel services
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Over the Falls Tours & Maid of the Mist Boat Ride



The Premier Sightseeing Tour Company of Niagara Falls
 

 
We wish to thank our many valued customers for taking a moment to tell us how we're doing.

We wanted to share with you some of the feedback we've received from our tour and travel customers. If you would like to help us improve our services, please click here to "drop us a line".
Thank you - O.T.F.T.

A happy customer from New YorkFrom Glenna Alexander - Pittsford, New York:
Hello:
"I took my third tour with Over the Falls Tours on July 2nd with a group of three. We had a wonderful time, as usual. Our guide was Johnny. He had a great mix of humor and information as well as a great accent! We all enjoyed him and the information he imparted so much. I learned things I had never heard from the other guides. Thanks again for a wonderful day!"

Sincerely,
Glenna Alexander

Posted: 7/11/01
A happy customer from OhioFrom Bonnie S. Birch - Reynoldsburg, Ohio:
"All of the locals told us not to take the tour, but we are really glad we did. Our tour guide (Terry) gave so many interesting details we would never have gotten otherwise. And it was a lot of fun to interact with other people."
Posted: 7/9/01
 From Bulat Shaynurov:
"I want to thank Bonnie for the wonderful ("All American") tour we had with my family on 19/05/01. A lot of interesting information, trip on the "Maid of the Mist" and of course "Cave Of The Winds". This was my best trip ever - tons of fun. Again thanks to Bonnie she is a perfect guide and a great person."
Posted: 6/8/01
A happy customer from AlabamaFrom Beverly Lecomte - Mobile, Alabama:
"Thought ("Premier") tour was great! Guide was well informed and polite. Food at the "Sky Restaurant" was excellent - service was good but a little slow. Well worth the money and it sure beat trying to figure out where to park your vehicle."

Beverly Lecomte

Posted: 6/8/01
A happy customer from DelawareFrom Jessica and Tom Anderson - Delaware:
"Just wanted to comment on how awesome our tour was. We went on 04.28.01 on the illumination tour. Bonnie, our tour guide, knew alot of interesting facts about the area and kept us busy with the 5-1/2 hour tour. I have to say that we were very impressed. By the way, thank you Bonnie for recommending Como's Restaurant, it was just as good as you said it would be!"

Thank You, Jessica and Tom Anderson.

Posted: 5/4/01
A happy customer from HawaiiFrom Thad Kado and Tracy Yoshimi - Hawaii:
"To all of the fine people at Over The Falls Tours. Thank you all for the quick responses to our questions and for your kindness. I wanted this trip to be special and full of all the exciting adventures possible in Niagara Falls. People like you make traveling to new places so much more wonderful!!!"

THANK YOU - Thad Kado and Tracy Yoshimi.

Posted: 5/4/01
A happy customer from FloridaFrom Kathy Mullin - Cape Coral, Florida:
"Both my husband and myself took the tour with Bonnie and Duane. We had a great day. I learned alot of information. I really enjoyed touring with this couple. They were very friendly, and very informative. I plan on coming back up in September with my children and I will make sure that I get the same two tour guides. Don't ever let them go. I will recommend your tour to anyone that is thinking of going there ("Niagara Falls") for a vacation. They made the tour very enjoyable. You have a good staff."

Thanks again for a wonderful time.

Posted: 4/23/01
A happy customer from the United KingdomFrom Stuart Pascall - The UK:
"Tony

Just a note to thank you for the Niagara tour last weekend. It was most enjoyable, despite the weather conditions!

We have now arrived back in the UK and are waiting for the photos to be developed!!

Thanks again for your help."

Regards,
Stuart

Posted: 3/27/01
A happy customer from MarylandFrom Janell Muir & Shane Lamberson - Maryland:
"I just wanted to thank you for the great tour that Robert gave us on December 9 for Combined Insurance. The tour was very informational, and I just wanted to say thank you for all you did for us!"

Thank you,
Janell Muir & Shane Lamberson

P.S. Nobody at my work knew what Nabisco stands for, but now they do!

Posted: 12/20/00
A happy customer from GeorgiaFrom the Jennings - Clarkesville, Georgia:
"Judy & I sure enjoyed the Illumination tour. Our guide was super. Many thanks to your business for such a good time."

Sincerely, Roy and Judy

Posted: 9/23/00
A happy customer from MichiganFrom The Knolls - Grand Rapids, Michigan:
"I just wanted to write to you and tell you what a wonderful time my husband and I had last Thursday (8-31-00) with Gandi. He was great. There wasn't a question I could think of that he couldn't answer-and I tried! We have never had so much fun on any tour before. It probably helped that it was just the two of us on the tour. He made it extra special for us. We would love to come back someday, but are afraid the next tour just won't measure up! We have told all of our friends and family what a wonderful timeit was and that it's definitely worth it to take the tour, and also what a great guide Gandi is. Please let him know that we had a really good time, and hope everyone else could have half as good a time as we did. Thanks for such an awesome time Gandi!!!!!"

Jason and Stephanie Knoll

Posted: 9/6/00
A happy customer from IndianaFrom The Gerdes - N.W. Indiana:
"Hi!
Just wanted to let you folks know what a great tour guide Mike is! In case there is more than 1 Mike, he is a photography teacher. Our family of 5 voted this tour our favorite event of a 10 day vacation in NY. Mike made the tour very interesting for us. Our 3 teenaged girls were very enthused the entire time.
It is always such a pleasure for me to see someone who obviously enjoys whatthey do. Thanks again Mike, I hope you remember the talkative family from NW Indiana!"

Sincerely, Sherry Gerdes

Posted: 8/10/00
A happy customer from New JerseyFrom Jill Guenther - Vineland, New Jersey:
Hello!
"I would like to thank Shari personally for a wonderful tour last Friday evening. I was wondering if I could get this message to her, and would like to have her respond to me if possible. I have a question to ask of her.

I had such a very good time, and was thrilled to have such a caring and well informed tour guide. Please tell her thanks for me. I'm sure she will remember Jill from Jersey- the one who hiked down the gorge at whirlpool rapids all by herself. Again, if possible, please have her contact me some how, as to where I can get in touch with her."

Thanks, Jill

Posted: 6/28/00
A happy customer from OklahomaFrom "Lanny" - Oklahoma:
Hi Tony
"Just wanted to thank you for a wonderful tour & a really nice tour guide, (the other Tony). He was great. And you were so nice about answering all my questions, I've been telling all my friends about your tours and encouraging them to check yours out before they go.
It was really nice of you to come out and meet me that morning, sorry we didn't get to visit very long but I know I've got a friend in New York. Good luck to you, you've got a great thing going. Your friend in Oklahoma, Lanny

P.S. By the way, what was the year that the Falls froze and stopped flowing? Tony told us so many interesting stories about the Falls I couldn"t remember the date."

Sincerely, Lanny

Posted: 6/20/00
A happy customer from New JerseyFrom Sharon and Alfred Smith - Toms River, New Jersey:
"My Husband and I took a tour on Sat, May 27th 2000. We went to Niagara Falls for the first time and decided to take your tour. I myself have never been fond of tours as I find them too over crowded and very impersonal. I was quite surprised to find neither of these things with your tour. We saw quite a number of attractions and we were not rushed or hurried in any way. Your company and your tour guide were a pleasure to deal with while we were on vacation. I would like to thank Marty personally for making our day so enjoyable, he has quite a sense of humor which only added to the day. He is very knowledgeable and informative of the area, anyone taking your tour will be pleasantly surprised if they have Marty as their guide. He is an asset to your company. Thank you again for a wonderful time at the Falls."

Sharon and Alfred Smith

Posted: 6/12/00
A happy customer from New YorkFrom Barbara & Matt Petruzzelli - New Paltz, New York:
Dear Robert,
"Thank you for the day you spent showing us all around Niagara Falls. We had a great time and appreciated everything so much more because of all the details you shared with us. We can't wait to come back in the warm weather so we can see it all in a completely different light! We have enclosed a photo we thought you might like. Thanks again so much for treating us to such a fun day!"

Take Care,
Barbara & Matt Petruzzelli
Mohonk Mountain House
New Paltz, New York

Posted: 3/23/00
A happy customer from GeorgiaFrom Mike and Kathy Dyches - Atlanta, Georgia:
"Thanks for the great tour of the Niagara area of NY and Canada. Sheri is a wonderful tour guide and a lot of fun to be with. We enjoyed the tour immensely and hope to return someday and take another tour."

THANKS AGAIN

Posted: 2/13/00
A happy customer from New YorkFrom Lorraine Hatosy - East Moriches, New York:
"My mother & I took your tour #1 on Sunday, 9/19/99, with Tony. I just wanted to tell you that Tony was a great guide and the areas covered were fantastic. We probably wouldn't have gotten to half of the stops on our own. Tony was very informative and witty (he made me say that) and made the trip even more enjoyable. The view from the Minolta Tower was so intriguing that we went back the next night and had a delicious dinner in the restaurant (at a discount thanks to your coupons) on the 27th floor and watched the lights on the Falls. Please tell Tony again how much we appreciated his knowledge and humor."

Lorraine Hatosy

Posted: 9/25/99
A happy customer from IndianaFrom Tom and Marion Marshall - Columbus, Indiana:
"Just a quick note to let you know how much we enjoyed our Niagara Falls tour with Mike Townsend. From beginning to end, he was very knowledgeable and courteous. We never would have seen all the sights we saw and the attractions we experienced in the time we did them if we had been on our own. It was a great tour."

THANKS!!!

Posted: 9/24/99
A happy customer from CaliforniaFrom Rick and Linda Berardi - San Diego, California:
"My wife and I took one of your tours on the 14th of Sept. It was an evening tour and we just wanted to drop you a line and let you know what a great job Tammy did. Even though we found out she did not know very much about hunting, fishing, or botany, her pleasing wit and charm won the day. We thank you for a wonderful time and are glad we did not select the [competitor] service they tried to force on us at the I90 information center. We will certainly recommend your service to any of our friends heading your way."

P.S. When I get back, I will send you some video clips of Tammy in action (so you can see what she really does when you think she is working).

Rick and Linda Berardi

Posted: 9/19/99
A happy customer from MissouriFrom Margaret, Hoat, Helen and Kenneth - Missouri:
(Jennifer:) "We had a fun time on your Over the Falls Tour. Our guide, Gandi, was so helpful and made the trip very enjoyable. The tour was organized very well. We are from Missouri and hope to come back some day."
Sincerely,

Margaret, Hoat, Helen and Kenneth

Posted: 9/19/99
A happy customer from New HampshireFrom Dave and Ginny Briand - Hooksett, New Hampshire:
"Fabulous! The best tour ever! Saved us all kinds of money and wasted time! Goes directly to all of the points of interest and major attractions."

Thank you- Dave and Ginny

Posted: 8/22/99
 From The Kachermeyers:
"We took a tour on Sunday, August 15th, (1999,) with Mike Townsend as our Tour Guide. I wanted to write to let you know that He personally made our tour memorable. He is a wonderful Tour guide, and since he knew we were staying on the Canadian side that night, he pointed out areas of interest that made our trip that much more enjoyable.
We returned to the Botanical Gardens area, and spent time there and at the Butterfly Conservatory. We also returned to the Minolta Tower with the (free) return receipt to enjoy the view at night.
Thank him for us again, and Keep up the great job your doing. We will be recommending you to our friends and relatives."
Posted: 8/21/99
A happy customer from the SouthFrom Sharon and Stan Kennedy:
"Merry Christmas from down in Dixie! Y'all are the 'Northern Hospitality Company' for sure! Many Thanks."
Posted: 8/2/99
A happy customer from MassachusettsFrom Sister Gertrude Pare - Lawrence, Massachusetts:
"I am writing this note to inform you that Sister Gabrielle, Sister Marie and I had the most wonderful trip of our lives. We were fortunate to have Sheri Mann as our tour guide. What a delightful person! She gave us the tour of a lifetime. She explained so well the sights that she showed us, thus making it not only an interesting tour but an educational one as well. We will definitely recommend your tours to our many friends."
Posted: 8/2/99
A happy customer from MarylandFrom Brenda Engel - Little Orleans, Maryland:
"Our tour guide Violet arrived promptly to pick us up at our hotel and the tour was well organized and Violet was pleasant and informative.
How can we thank all of you for such an unforgettable trip? Did our hearts good to know there really are good people left in this world. We are praising your group to others that plan the trip. Be proud of your great team!"
Posted: 8/2/99
 From Bill, Jean and Russ Larison:
"We just returned home from a very pleasant vacation. Our 'Over The Falls Tours' was one of the highlights. We have been to the Falls many times, but your tour took us to the places we didn't see before. Please say a special thank you to our tour guide, Dean. He did a terrific job and made quite a good impression on our 11-year old grandson. We enjoyed spending the afternoon on your tour with Dean."
Posted: 8/2/99
A happy customer from PennsylvaniaFrom Harvey and Ellen Royer - Campbelltown, Pennsylvania:
"Thank you for making our tour around Niagara Falls so pleasant. We both wish you a Merry Christmas and Happy New Year."
Posted: 8/2/99
A happy customer from ConnecticutFrom Mr. and Mrs. Bruce Dapkins - Bethany, Connecticut:
"We would like to make you aware of the exceptionally fine service provided by one of your tour guides. Frank was the perfect tour guide, providing very interesting information and answering everyone's questions with expertise and exceptionally good humor. He knew all the shortcuts around the traffic jams and we never had to park far away or wait in lines even though it was a busy holiday. He made sure everyone was comfortable and enjoying the trip at all times, and provided valuable information about possible lodgings and good places to eat. Everyone on the tour had a great time. We'll be sure to recommend 'Over The Falls Tours' to anyone visiting Niagara Falls."
Posted: 8/2/99
A happy customer from VirginiaFrom Mrs. Robert Walker - Richmond, Virginia:
"My husband and I took your tour on June 19th and absolutely enjoyed every moment. Jody was knowledgeable and helpful without being pushy. Frank was the ideal driver and guide. Not only did he give us the facts, but also little bits of interesting stories. He made everyone feel comfortable not only with himself but with each other. We saw so much but never felt rushed. If we come back to your area we would definitely use your service again and will recommend 'Over The Falls Tours' to friends and family."
Posted: 8/2/99
A happy customer from VirginiaFrom Richard and Bettie Ahart - Alexandria, Virginia:
"My wife and I want to thank you for providing us a wonderful tour of the Niagara Falls area. We especially want to thank Tony who served as driver and guide. From the time he picked us up to dropping us off, he made the tour enjoyable and comfortable for everyone. He was warm, friendly and professional which made the tour a joy for us. Please convey our appreciation to him."
Posted: 8/2/99
 
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