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General Inquiries
Where does the tour pick me up? Your tour guide will pick you up and drop you off at your lodging. Over the Falls provides FREE pick-up service anywhere in Niagara Falls, N.Y. and Ontario. If you are staying elsewhere, we have several convenient central pick-up locations in Niagara Falls. Call ahead for locations or click here for driving directions to our Main Street Welcome Center.
What type of clothing should I wear? Dress comfortably and casually according to the time of the year. You will be doing some walking so wear sneakers or comfortable walking shoes.
Can I bring my camera on the boat ride? Yes, it is safe to bring your camera on the Maid of the Mist boat - you will get some excellent photographs from that vantage point. When you enter the mist you can put your camera under the raincoat supplied by the cruise lines or you may bring a plastic bag with you to protect your camera.
What documents do I need to enter Canada or the United States? If you are a United States or Canadian citizen you will need one (1) of the following:
- U.S. or Canadian passport
- Voters ID card
- Birth Certificate
- Naturalization Papers
If you are born in the United States or Canada and do not have one (1) of these documents, then a valid drivers license or picture ID should be sufficient.
If you are a resident alien in the United States then you will need a permanent residency alien "green card" present with you at the time of border crossing.
If you are not a U.S. or Canadian citizen then you will need the International Passport of the country of your citizenship. Also, certain countries require a Canadian visa to enter Canada (or a U.S. visa to enter the United States). Contact you national consulate for further details.
Do you provide discounted hotel rooms with your tours? Yes, we offer discounted hotel rooms in both the U.S. and Canada with the purchase of any one of our sightseeing tour packages. Please visit Hotel Packages for a description of the various lodgings or give us a call toll free 1-877-783-8900 and ask about our special daily rates.
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